Machine froze and I could not control it to get tomour or move any windows. This condition was very similar to about a week ago when someone (Boggin?) told me to run MB. In the taskbar I saw that MB was running but could not open the interface or even take the close option. Finally, after many attempts to get the TM going suddenly I could see it. Could not get to Task Manager, Windows explorer would not move. For about 30 minutes I had noidea what was going on or running. Ok, Satchfan, I got the MalWare Bytes program and did the update and machine rebooted.īut, after that the machine was almost unusable. Please also paste that along with the Frst.txt into your reply. the first time the tool is run it generates another log ( Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).it will produce a log called Frst.txt in the same directory the tool is run from.When the tool opens click Yes to disclaimer. right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File).Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system. Please download Farbar Recovery Scan Tool and save it to your Desktop. please paste the contents of the clipboard into your reply.double-click on the scan log which shows the date and time of the scan just performed.click on the “History” tab, the “Application Logs”.after the restart once you are back at your desktop, open MBAM once more.when the prompt to restart the computer appears, click Yes.when the scan is complete, if malware has been detected, click Apply Actions to allow MBAM to clean what was found.if an update is available, clicking the Update Now button will update it.after the update completes, click the Scan Now' button.a 14 day trial of the Premium features is pre-selected: deselect this if you don’t want it, (it won’t diminish the scanning and removal capabilities of the program).at the end, be sure a checkmark is placed next to the following.double-click mbam-setup-2.exe and follow the prompts to install the program.Please download Malwarebytes Anti-Malware to your desktop. You are doing well and we're getting there. on reboot a log will be produced please attach the content of the log to your next reply.when it has finished, leave everything that was found checked, (ticked), then click on Clean.Pease then run it again and send the new logĪlso, some of the AdwCleaner results were not cleaned:
then, press the Remove Selected button and please post the log it produces.Some of the entries in the RogueKiller result were not selected and therefore didn’t get fixed:
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